All suspension products include a lifetime structural warranty for the original purchaser. This covers parts that are bent (affecting geometry) or broken under normal use. Eligible parts will be repaired or replaced.
Proof of original purchase is required. Warranty is non-transferable.
Any modifications to the product will void the warranty.
Discontinued products may be replaced with a current equivalent.
Customers must retain all original hardware.
We do not supply replacement hardware with warranty claims.
If hardware is sent in with the product, it will NOT be removed.
New hardware must be purchased separately if needed.
What Is NOT Covered
The following are not considered warranty issues:
Powder coat (cosmetic finish) However, discounted recoating is available on warranty replacements
Bent ball joint plates caused by improper installation
Damage caused by improper maintenance, including:
Worn wheel bearings damaging components
RACERS HAVE NO WARRANTY.
Any product used for racing or competition, is excluded from all warranty coverage, **Items listed above may still be repaired or replaced at the customer’s expense.
Warranty claims will NOT be processed without the completed form.
Return labels are NOT provided; customer is responsible for shipping.
Processing Time
Warranty items are prioritized, but processing begins only after the product and paperwork are received.
Most warranty repairs or replacements ship within 2-5 business days (Mon–Fri) after inspection
ATTENTION: Print the Warranty App, fill out and send in with damaged product – click here to download. Warranty will not process without this form. RETURN LABES ARE NOT PROVIDED.
** All warranty claims must follow the process outlined above. This is the only method for warranty evaluation and resolution.
Purchasing replacement parts in advance and attempting to return damaged parts for a refund or credit is not permitted.
Warranty claims will not be processed as returns under any circumstances.
All claims must go through the inspection and repair/replacement process after the original product is received.
